The Microsoft Transceiver is not working. The center does not see the keyboard or mouse. Launched Microsoft Mouse and Keyboard Center.
Logged in using the laptop keyboard and touch mouse. I typed in my passphrase into to Bitlocker. (I have been always been able to do this.) When the Windows 10 login screen is display, the keyboard does not function, norĭoes the mouse works. Logged in the undocked laptop, then launched application.Ĭlosed the application. Just completed my test of hibernating, undocking, then unhibernating.
#Microsoft wireless keyboard 5000 not working but mouse is install#
Try to download the " Mouse and Keyboard Center 2.5" from the link for Windows 10 (32 or 64 bit) depending on the Windows that you have installed.ĭid the install this morning.
Hope this information helps and let us know the status of the issue we will be glad to help you further. You may also refer to the Hardware support: Version of Windows doesn't work correctly, you can try changing the compatibility settings for the program, either by using the Program Compatibility Troubleshooter or manually choosing compatibility settings. Most programs created for earlier versions of Windows also work in this version of Windows, but some older programs might run poorly or not at all. Make older programs compatible with this version of Windows Let the driver to install and then check the functionality. Right click on the setup file of the driver and select PropertiesĬheck mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down listĭ. Refer the steps to install a driver in compatibility mode: I would suggest you to update the drivers from the manufacturer website in Compatibility Mode and check if it helps: This issue occurs when the drivers are not compatible. Thank you for posting your query on Microsoft Community.
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